Privacy Policy

Introduction

At Mint, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account or book a consultation
• Fill out forms on our website
• Contact us via email, phone, or other communication channels
• Participate in our services or programs

This information may include your name, email address, phone number, address, child's information, insurance details, and any other information you choose to provide.

Health Information

As a healthcare provider, we collect and maintain protected health information (PHI) in accordance with HIPAA regulations. This includes medical history, treatment plans, progress notes, and other health-related information necessary for providing ABA therapy services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing behavior and interactions with our website.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our therapy services
• Communicating with you about appointments, treatment plans, and service updates
• Processing insurance claims and billing
• Responding to your inquiries and providing customer support
• Sending you important notices and administrative information
• Complying with legal obligations and protecting our legal rights
• Improving our website and user experience
• Conducting research and analysis to enhance our services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Your Consent: We may share your information when you have given us explicit permission to do so
• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as billing, scheduling, or IT support
• Healthcare Providers: We may share information with other healthcare providers involved in your child's care, as permitted by HIPAA
• Insurance Companies: We may share information necessary for insurance verification and claims processing
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection and privacy
• HIPAA-compliant systems and procedures

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal and regulatory requirements
• Opt-Out: You can opt out of receiving marketing communications from us
• HIPAA Rights: You have specific rights under HIPAA regarding your health information

Children's Privacy

Our services are designed for children, and we collect information about minors only with parental consent and in accordance with applicable laws, including COPPA and HIPAA. Parents and guardians have the right to review, modify, or delete their child's personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.